{"id":35092,"date":"2021-09-02T12:39:56","date_gmt":"2021-09-02T12:39:56","guid":{"rendered":"https:\/\/www.red-apple.it\/?p=35092"},"modified":"2025-02-10T12:26:16","modified_gmt":"2025-02-10T12:26:16","slug":"how-to-set-up-a-marketing-strategy-in-the-health-care-industry","status":"publish","type":"post","link":"https:\/\/www.red-apple.it\/en\/come-impostare-una-strategia-di-marketing-nel-settore-sanitario\/","title":{"rendered":"How to set up a marketing strategy in the health care industry"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"35092\" class=\"elementor elementor-35092\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a21119 elementor-section-boxed elementor-section-height-default elementor-section-height-default neuron-fixed-no\" data-id=\"1a21119\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8cf724\" data-id=\"c8cf724\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c59b41e elementor-widget elementor-widget-text-editor\" data-id=\"c59b41e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>Health Marketing<\/strong>, also referred to as <strong>Healthcare Marketing<\/strong>, includes all those activities aimed at spreading the visibility and increasing the potential customers of such realities as <strong>private health care facilities<\/strong>, <strong>RSA<\/strong>, <strong>Pharmacies<\/strong>, <strong>Parapharmacies<\/strong> and companies that market <strong>medical devices<\/strong>.<\/p><p>\u00a0<\/p><p>Unlike \"traditional\" marketing, whose main purpose is sales, the <strong>Health Marketing<\/strong> aims to <em>To create, communicate, and disseminate health-related information<\/em> drawing from pure marketing strategies to center communication on the end customer and using science as a preferred source to promote health.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76117b4 elementor-widget elementor-widget-heading\" data-id=\"76117b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Medical communication: regulations, legislation and constraints \n\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a8f0b4 elementor-widget elementor-widget-text-editor\" data-id=\"5a8f0b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In fact, until 2006, the medical industry was prevented by law from doing both offline and online promotion. The enactment of the <strong>Bersani Law<\/strong> then liberalized advertising in this area, albeit with some limitations, but the implementation of genuine medical marketing clashed with the morals of Doctors and Health Care Professionals. Indeed, it appeared unethical to treat the patient as a \"normal\" client to whom one could show one's services and with whom one could brag about the quality of one's work. L' <strong>Healthcare Marketing<\/strong> has since taken hold, however, affirming a willingness to position itself as a strategy that, first and foremost, <strong>Disseminates scientific information that can focus people's attention on well-being<\/strong> their own and their loved ones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6918d2 elementor-widget elementor-widget-text-editor\" data-id=\"d6918d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAs pointed out earlier, while promotional activity in the medical sector is permitted, it is still subject to multiple <strong>Specific legislative and regulatory limitations<\/strong> for different channels.  Let's find out in detail what the Italian Law provides for advertising in this area:\n<ul>\n \t<li>Any instrument that promotes health care facilities or companies that market medical devices must comply with the law regarding the <strong>Protection of Personal Data (<a href=\"https:\/\/www.garanteprivacy.it\/regolamentoue\" target=\"_blank\" rel=\"noopener\"><span style=\"color:red\";>GDPR<\/span><\/a>)<\/strong> and the <strong>Code of Professional Ethics <\/strong>regarding the use of images and names of Doctors and Health Care Professionals;<\/li>\n \t<li>it is necessary <strong>anonymize Cookies<\/strong>, so as to prevent the collection of sensitive data<\/li>\n \t<li>it is not possible to carry out operations of <strong>remarketing and retargeting<\/strong> Using data acquired within the website<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c78741 elementor-widget elementor-widget-heading\" data-id=\"0c78741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Advertising for medical devices\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72bb60a elementor-widget elementor-widget-text-editor\" data-id=\"72bb60a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La <strong>health advertising<\/strong> on the web of <strong>Medical, in vitro diagnostic and medical-surgical devices<\/strong> must strictly adhere to the <em><a href=\"https:\/\/www.salute.gov.it\/imgs\/C_17_pagineAree_20_0_file.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;\">Guidelines<\/span><\/a> published by the Ministry of Health on December 20, 2017<\/em>. This regulation was later supplemented on October 24, 2019 with additional specific limitations for the<strong>Facebook advertising<\/strong>. In essence, what is in the Guidelines is an extension into the digital world of what was intended for traditional offline communication.<\/p><p>As in classic advertising, before launching a promotion on medical devices it is necessary to <strong>apply for ministerial authorization<\/strong> prior through a special form (available on the website of the <a href=\"https:\/\/www.salute.gov.it\/portale\/ministro\/p4_8_0.jsp?lingua=italiano&amp;label=servizionline&amp;idMat=DM&amp;idAmb=PUB&amp;idSrv=A01&amp;flag=P\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;\">Ministry of Health<\/span><\/a>) at the rate of \u20ac 380.10 per text, and the Ministry of Health has up to 45 days to approve or reject what is submitted.<\/p><p>An exception to this stringent regulation is what is counted as the <strong>institutional advertising<\/strong>: this is the promotional communication aimed at the visibility of the company and does not include any reference to either specific products or their health properties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-680158d elementor-widget elementor-widget-heading\" data-id=\"680158d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Case History: digital strategy campaign for Prontex\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7c634e elementor-widget elementor-widget-text-editor\" data-id=\"a7c634e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With <a href=\"http:\/\/www.prontex.it\/\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"color: red;\">Prontex<\/span><\/strong><\/a>, brand featured in the <strong>Pharmacies and Parapharmacies<\/strong> from all over Italy with <strong>medical devices and specific solutions for benesser<\/strong>e, we studied a priori the target market and all the regulations we would have to comply with. With a view to launching an error-free campaign that was in line with what was prescribed, we felt it was essential to structure a strategy that focused on increasing the visibility of the brand without directly promoting its products.<\/p><p>To do so, specifically we went about it in this way:<\/p><p>\u00a0<\/p><ul><li><strong>restyling of the institutional website<\/strong> <a href=\"http:\/\/www.prontex.it\" target=\"_blank\" rel=\"noopener\"><span style=\"color: red;\">www.prontex.it<\/span><\/a> from a User Friendly perspective, to make it more usable by users and optimized for search engines. Within the site, as per regulations, there is a disclaimer specifying that the content and information present is reserved exclusively for Health Care Professionals.<\/li><li><strong>creation of a <a href=\"https:\/\/www.facebook.com\/prontexsoluzionimedicali\"><span style=\"color: red;\">Facebook Page<\/span><\/a> and a <a href=\"https:\/\/www.instagram.com\/prontex_soluzionimedicali\/\"><span style=\"color: red;\">Instagram account<\/span><\/a><\/strong> whose editorial plans include only institutional and informational content. Following the logic of the <strong>Health Marketing<\/strong>, the goal is to retain the target audience by providing science-based content on health and wellness. There are also posts dealing with topics related to the target area of the <strong>Prontex products<\/strong>; in them the specific product is never mentioned, let alone its specific properties boasted.<\/li><li>the ability to post comments has been disabled on both channels, as required by current regulations. There is also no agreement with sponsors or testimonials. Again, the regulations are very clear: <em>the use of scientists, physicians, health care workers or persons known to the public to accompany the communication of medical devices, in vitro diagnostic medical devices and medical-surgical devices is excluded. <\/em><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0d96b75 elementor-section-boxed elementor-section-height-default elementor-section-height-default neuron-fixed-no\" data-id=\"0d96b75\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e909397\" data-id=\"e909397\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd7bc89 elementor-widget elementor-widget-heading\" data-id=\"dd7bc89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Health marketing: promoting health according to the law\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86f1fd5 elementor-widget elementor-widget-text-editor\" data-id=\"86f1fd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Define a <strong>Healthcare Marketing Strategy<\/strong> is a real challenge, full of pitfalls and obstacles. With <strong>Prontex<\/strong> we approached the issue by conducting a thorough preliminary analysis, studying current regulations and identifying what the main steps were to spread brand awareness and acquire new customers without incurring penalties and sanctions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-818596c elementor-widget elementor-widget-text-editor\" data-id=\"818596c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To structure your <strong>Health Marketing Campaign<\/strong> entrusted to those who already know its limitations and opportunities:<strong> <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.red-apple.it\/en\/communication-agency-contacts\/\">CONTACT US!<\/a><\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Healthcare Marketing, also referred to as Healthcare Marketing, encompasses all those activities aimed at spreading visibility and...<\/p>","protected":false},"author":2,"featured_media":35094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-35092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-redlab"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Strategia di marketing nel settore sanitario | Red Apple<\/title>\n<meta name=\"description\" content=\"Parliamo di Marketing Sanitario, disciplina che ha 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